*NO RETURNS ON SALE ITEMS
Your satisfaction is our biggest priority, which is why we gladly accept returns on any non sale items in new condition for up to 30 days from the date your order is received.
*Shipping expenses are nonrefundable
*Orders older than 30 days can not be processed and are unable to be accepted.
To initiate a return use the form below or contact us via email at email@example.com, include your order # in the subject line. We will gladly send a return label within 24 hours M-F.
Please include the packing slip with your return shipment.
Returns without a packing slip can not be processed and will not be accepted. If you need a duplicate copy of the packing slip, contact us at firstname.lastname@example.org
Returns will be processed within 3 business days after receiving them. Please note that it can take up to 14 business days (2 weeks) for the refunds to be posted to your original payment method.
In order to qualify for a full refund, all items must be returned in new and unused condition with their original packaging intact. This also includes any retail packaging that products are sold in. Do not ship the merchandise you are returning to us in its retail packaging, please use either the shipping box the product was delivered in or a new box.
We do not offer direct exchanges, to expedite the process just return your old item(s) for a full refund and place a new order.